Usually ships within 24 hours

So I looked over to see this……………

FIND & RESERVE AN IN-STORE COPY

Enter a zip code

(picture little box with find button)I was thinking great!!! It can be ready when I run in so I wont be late for work. So I reserved my copy and left.  I didnt have time to wait for the email. So my husband drove me there and I ran in grabbed it from the counter where they had it stashed. Since I was there and my employee and myself are addicted to starbucks I went to get my normal Yummy carmel frap with hazelnut. He rang up the box set of books and to my suprise it was 70 something dollars!! I go there must be some kind of mistake just ring me up the coffee and I will go and talk to someone.

So I proceeded to Customer service desk and began to ask why the huge price difference.  She told me its because of the shipping and overhead of the local stores. I can understand a few dollars or so for convience but almost 30! I left it there and walked out with my Yummy fraps.

Needless to say I was angry. So I got to work and called the customer service to ask why and voice my complaint.  Since online its free shipping on top of the huge savings. He proceeded to tell me the same story and him telling me well I can go to online and order it. I was hoping to avoid going online and ordering it. Thats what I thought the whole point of a local store chain was for. I guess it is just to rip people off for the price of convience. Why have a nation wide online site competing with your local stores?  After my phone call I checked my email and low and behold there is the email.

Dear Tami
Your requested merchandise is available:

Qty: 1
Title: Twilight Saga Collection
ISBN-13: 9780316031844
Store Price: $83.00 <<<<<<<<<<<<<< !!!!!!!

This merchandise has been placed on hold in your name at the location below. It is available for immediate pick-up and will be held through 03/28/2009.

Thank you for your online reservation. If you have questions or need assistance with your reservation, please contact the store at 248-577-5056.

We look forward to seeing you soon!

Sincerely,
The Booksellers at Barnes & Noble 2923
396 John R. Road
Troy, MI, 48083
248-577-5056
Sun 9-8 Mon-Thu 10-10, Fri & Sat 9-10

I ended up going to www.amazon.com and ordering it for cheaper and less tax. I hate to wait but its better then giving  Barnes and Noble my business.I am never going back for them to rip me off again.